Help Center

Find answers to common questions and step-by-step guides for giving us access to your business listings.

Frequently Asked Questions

Getting Started

Service & Features

Pricing & Billing

Privacy & Security

Platform Access Guides

Follow these step-by-step instructions to invite [email protected] as a manager on each platform.

Adding the Trust Badge to Your Website

Display the True Hours Concierge verification badge on your website to show customers your hours are accurate. The badge shows when your hours were last verified and links to a verification popup when clicked.

How to Add the Badge

Add this single line of code to your website where you want the badge to appear, usually in the footer, next to your hours:

HTML
<script src="https://truehoursconcierge.abacusai.app/embed/truehours-embed.js"></script>

What the badge does:

  • Displays a verification badge showing when your hours were last checked
  • Automatically detects your website domain and shows your verification status
  • Opens a verification popup when customers click on it
  • Updates automatically when we verify your hours

💡 Tips

  • Place the code just before the closing </body> tag for best results
  • The badge appears as a floating element in the bottom-right corner by default
  • If you have multiple domains, use the data-client-key attribute to specify which business to show

Custom Domain Setup

If your website domain differs from your registered business domain, add thedata-client-key attribute:

<script src="https://truehoursconcierge.abacusai.app/embed/truehours-embed.js" data-client-key="yourbusiness.com.au"></script>

👆 Try It Out

Click the badge below to see exactly what your customers will see when they click on the verification badge on your website:

This is a demo badge showing how verification works

Still Need Help?

Can't find what you're looking for? Sophie is happy to help with any questions about getting set up.

Email Sophie