Trusted by Australian businesses

Never Lose a Customer to Wrong Opening Hours

We keep your business hours accurate across Google, Facebook, Yelp, and more — so customers always find the right information.

✓ No contracts • ✓ Month-to-month • ✓ Cancel anytime

Run by Craig Lambie – a real human, Google Maps Local Guide (Level 7, nearly 8) with 20+ years in business and tech. View LinkedIn Profile

The Problem: Your Hours Are Everywhere

Picture these real scenarios that happen every single day:

Someone Googles your cafe at 5:30 PM. Google says you close at 5:00 PM (but you actually close at 6:00).

A customer drives 20 minutes to your shop, finds you closed when your website said you'd be open.

Your holiday hours didn't get updated on Yelp — now there's a 1-star review from a frustrated visitor.

You changed your hours months ago but forgot to update Facebook... and Instagram... and Apple Maps...

62% of consumers have stopped visiting a business after finding incorrect information online.

The Solution: True Hours Concierge

We're your dedicated business hours manager. One point of contact who keeps everything in sync.

Always Accurate

Your hours stay consistent across all platforms — Google, Facebook, Yelp, and more.

Holiday Ready

Never forget to update for Easter, Christmas, or public holidays. We handle it proactively.

Hands-Off

Just tell us your changes. We update everywhere so you can focus on running your business.

AI-Powered Monitoring

Sophie, our AI assistant, monitors your listings 24/7 and catches discrepancies instantly.

How It Works

Simple, straightforward, and stress-free.

1

One-Time Setup (45 Minutes)

We onboard you with a thorough 45-minute setup—just once. You give us access to your listings, and we take it from there.

2

We Audit & Sync Everything

Sophie personally reviews all your listings and ensures consistency across every platform.

3

Quick Monthly Check-Ins (3 Min)

Each month, we do a quick 3-minute call to confirm any changes. We handle holidays proactively—you just relax.

Sophie - AI Hours Concierge

Meet Sophie, Your AI Hours Concierge

Sophie is an AI assistant that monitors and manages your business hours across all platforms 24/7. She never sleeps, never forgets, and always keeps your listings accurate.

  • AI-powered monitoring across Google, Facebook, Yelp & more
  • Automatic public holiday updates
  • Instant discrepancy detection and fixes

Sophie is backed by real human support from Craig when you need it.

Who is Behind True Hours Concierge?

Hi, I'm Craig Lambie, founder of True Hours Concierge.

  • Google Maps Local Guide - Level 7 (nearly 8)

    I've spent years helping improve local listings—adding places, fixing details, updating photos—because I care about people actually finding what they're looking for.

  • 20+ years in business and technology

    I've worked across business and tech for two decades, so I understand both sides: how small businesses really operate, and how online platforms actually work.

  • Real human, not a faceless platform

    You can see my background and connect with me directly. I'm here to help when Sophie (our AI) needs human backup.

“True Hours Concierge is the service I wished existed when I spent days trying to find an open business—only to run into closed doors because their online hours were wrong.”

I built this to fix that problem for you and your customers.

Trust Badge

Show Customers Your Hours Are Verified

Display the True Hours Concierge verification badge on your website to build trust with customers. When they see the badge, they know your hours are accurate.

Click the badge to see the verification popup

Hours Last Checked:

Why Display the Trust Badge?

Build Customer Trust

Customers know your hours are actively managed and accurate

Reduce Frustration

No more customers showing up when you're closed

Stand Out From Competitors

Show you care about the customer experience

Verification on Click

Customers can click to see full verification details

Learn how to add the badge to your website

Simple, Small-Business-Friendly Pricing

No long contracts. Month-to-month. Cancel anytime.

Bronze

Essentials Coverage

$20/month

We keep your core presence accurate:

  • Google Business Profile / Maps
  • Website hours (if applicable)
  • 1 social platform (Facebook or Instagram)
  • Monthly check-in
  • Extra check-ins before major holidays
  • Updates to hours and basic open/closed info
Get Started with Bronze

Best for: Cafes, salons, clinics, tradies, and solo operators who just need the basics handled.

Most Popular

Silver

Expanded Reach

$35/month

Everything in Bronze, plus:

  • All Bronze features included
  • 2 additional platforms:
  • • Facebook Page
  • • Instagram
  • • Yelp
  • • X (Twitter) or Bluesky
Get Started with Silver

Best for: Restaurants, local services, and busy main-street businesses where customers might find you in multiple places.

Gold

Everywhere Your Customers Look

$50/month

Everything in Silver, plus:

  • All Silver features included
  • Up to 3 more key platforms:
  • • Apple Maps
  • • Bing Places
  • • TripAdvisor
  • • Industry-specific directories
Get Started with Gold

Best for: Tourism, hospitality, multi-channel local businesses that want consistency across all major listing sites.

Small Note on Scope: True Hours Concierge focuses on hours and core business info (open/closed times, contact details, basic notices). We're not a social media marketing agency — we're your online accuracy concierge.

Frequently Asked Questions

Ready to Make Sure Your Hours Are Always Right?

Stop losing customers to outdated info and wrong opening hours. Let True Hours Concierge keep your business details accurate — quietly, in the background — so you can focus on running your business.

No setup feesCancel anytimeAI-powered monitoring